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Question & Answer

Check our FAQs for quick answers to frequently asked questions we receive. If you have other questions write.

Why an insurance scheme?

The NDIS is social insurance, not welfare. As an insurance scheme, the NDIS takes a lifetime approach to support, investing in people with disability early to improve their outcomes later in life

Do I need to move to the NDIS?

The NDIS is a change from the existing system of disability services where the Queensland Government sets and funds disability supports to a national scheme that will provide the supports you need over your lifetime. This means responsibility for providing disability services including funding will move from the Queensland Government to the NDIA. Once the NDIS is rolled out in each area, all eligible people will only be able to access their disability supports through the NDIS.

How do I prepare to access the NDIS?
If you already receive supports from a State or Territory government disability program, you will be contacted by a National Disability Insurance Agency (NDIA) representative when it is time to transition to the NDIS. For some people already receiving supports from State and Territory disability programs, evidence of your disability may not be needed. This is because some State and Territory programs have the same eligibility criteria as the NDIS. If you do not currently receive disability supports and the NDIS is available in your area you can request access by contacting the NDIS.


What if I am not eligible for NDIS?

If you are currently receiving specialist disability services but are not eligible for the NDIS, you will continue to receive support that will enable you to achieve similar outcomes through Continuity of Support arrangements.


What happens to my current support?

Current support arrangements will continue until your new NDIA plan begins and you transition to your new support arrangements. If funding for your current support arrangements is approved by NDIA and you wish to stay with PathwayCare Solutions, the transition should be seamless.


What isn't funded by NDIS?

A support will not be funded if it does not relate to your disability, if it duplicates support that is already funded (eg Medicare or Departments of Education), if it relates to day-to-day living costs that are not related to a participant’s support needs, or if it is likely to cause harm to the participant or others.


What is a participant statement?

The participant statement is a statement about the person who the NDIS funding is for and their life. What their life looks like now and what they would like it to look like, including where they live, what they do during the week, the people who are in their life, work or volunteering. It will help your Planner develop your plan and it helps build a picture of the person (particularly if they are non-verbal or maybe unable to attend the meeting), so it’s a good idea to think ahead about the things to include.


What is the goal?

A support will not be funded if it does not relate to your disability, if it duplicates support that is already funded (eg Medicare or Departments of Education), if it relates to day-to-day living costs that are not related to a participant’s support needs, or if it is likely to cause harm to the participant or others.


What happens when I turn 65?

At this stage, if you are currently receiving an NDIS package and you turn 65, you can either choose to remain in the NDIS under ‘continuity of support’ rules, or you can transition to the aged care system. If you are over 65 at the time your area rolls out the NDIS, you will transition into the aged care system.


Can I exit the scheme?

Once you are accepted as an NDIS participant, you will receive reasonable and necessary support for as long as you need it. For most participants this means a lifelong relationship. For more information about the NDIS please visit their website: https://www.ndis.gov.au/